Terms & Conditions

Effective Date: 30 April 2025
These Terms and Conditions ("Terms") govern your access to and use of this website and any products or services offered by Helen Oakes Ltd ("we," "us," or "our"). By accessing or using our site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, please do not use the website.

1. Use of Site

You may use the website for lawful purposes only. You agree not to use the site in any way that could damage, disable, or impair the website or interfere with anyone else's use of the site. Unauthorized use may give rise to a claim for damages and/or be a criminal offense.

2. Intellectual Property

All content included on this site—such as text, graphics, logos, images, videos, digital downloads, and software—is the property of Helen Oakes Ltd or its content suppliers and is protected by international copyright laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the site without express written permission.

3. Digital Product Use

All digital products sold through this site are for personal or business use only unless otherwise stated. You may not redistribute, resell, lease, license, or sublicense any of our products without explicit permission.

4. Payment & Refund Policy

All sales are final unless otherwise specified. Due to the nature of digital products, we do not offer refunds once a product is downloaded or accessed unless required by law. Please read product descriptions carefully before purchase.

5. Limitation of Liability

We make no guarantees regarding specific results from the use of our products or services. Helen Oakes Ltd shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our website or products.

6. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience. We are not responsible for the content or privacy practices of any third-party websites.

7. Termination

We reserve the right to terminate or suspend your access to the site without prior notice or liability for any reason, including a breach of these Terms.

8. Changes to Terms

Helen Oakes Ltd reserves the right to update or change these Terms at any time. Your continued use of the site following changes indicates your acceptance of those changes.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of New Zealand, without regard to conflict of law principles.

10. Contact Information

HELEN : OAKES LIMITED
329 Durham Street North
Christchurch Central City
Christchurch 8013
New Zealand


Email: info@helen.co.nz